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In particular, if you don't see the message "You have successfully installed Is not hosting the EOSCount control correctly.

There is a persistently reported problem on Windows Vista when Internet Explorer On Windows 10, use Internet Explorer (which is included in Windows 10) instead of the Edge browser. On 64-bit Windows you just need to start 32-bit 'Internet Explorer' (see above), which is usually done automatically on Windows 8+. The recommended browser is Internet Explorer 9.0 or later.ģ2-bit and 64-bit versions of Windows XP, Windows 7, Windows 8, Windows 8.1, Windows 10 are supported. The Internet Explorer pinned to the Taskbar on 64-bit Windows 7 is 32-bit.įirefox and Chrome are supported through the Internet Explorer tab (IE Tab).

On 64-bit Windows, select 'Internet Explorer' and not 'Internet Explorer (64-bit)' when launching from the Start menu. Newer cameras are not supported yet due to changes in Canon SDK.ģ2-bit Internet Explorer, whether on 32-bit or 64-bit Windows. EOS M (mirrorless) models are also not supported. For example, shutter count is not available for the original 5D (Mark I), the 1D Mark III, and the 1Ds Mark III. Single-DIGIC III, all DIGIC IV, and some DIGIC V EOS cameras are supported.įor example, shutter count can be read from theĭIGIC II and dual DIGIC III cameras are not supported.

Technical requirements for payment process. What are the benefits of registering at ? Is there an option to buy readings in bulk? Is there an option for unlimited readings? What is the process of obtaining a shutter count reading? How to use EOSCount for Mac? Payment and account FAQ. Why ActiveX? Is is safe? EOSCount for Mac. Why not use a picture filename to determine shutter count? I clicked the shutter button, but the displayed shutter count did not change. How do you sync your camera clock to your computer clock? How is EOSCount different from other programs? How to remove the EOSCount control that was installed from the browser. How do you know the ActiveX control installed successfully? Which cameras are supported for shutter count retrieval?